Urgent Care

Urgent Care

Urgent Care at the Ballito Medical Centre offers a convenient extended hours, walk-in service for minor illnesses and injuries that are non-life or limb threatening but need immediate attention.

Appointments are not necessary for urgent care but it is preferable  to inform reception before arrival +27 032 946-1311

Please phone for an appointment for non-urgent conditions and chronic disease management such as diabetes and hypertension, as the doctors at the Ballito Medical Centre will continue to provide care for all chronic conditions and medicals (see home page)

Urgent care is relatively new to South Africa, but it is common throughout countries such as the United Kingdom, America and Australia. It is seen as a cost effective treatment to avoid expensive use of hospital facilities and charges for relatively minor conditions. Urgent care treatment in a patient friendly environment avoids waiting times that can be prolonged due to triage or care being delivered to critically ill patients before minor emergencies, in a hospital emergency room setting.

Urgent care is for the whole family, including adults and paediatrics.

A variety of conditions may be seen such as :

  • Lacerations
  • Fractures
  • Contusions, sprains and strains
  • Fevers
  • Respiratory tract infections – pneumonia, influenza
  • Gastroenteritis – diarrhea and vomiting
  • Abdominal pain
  • Back pain
  • Urinary tract infections
  • Ear, nose or throat infections or conditions

X-rays may be ordered by the doctor on duty at Urgent Care and be obtained at the Alberlito Hospital next door. Patients return to the Ballito Medical Centre for further treatment such as plaster casts or splinting.

If your condition needs monitoring or treatment it may be provided at the Ballito Medical centre, for example, an intravenous drip for dehydration.

In the event, the diagnosis requires hospital admission, it will be arranged with an appropriate specialist for direct admission.

Who should go to the Emergency Room at a hospital and not seek Urgent Care Service?

Severe illnesses or injuries that require stabilization in a hospital should go to the closest Emergency Room. This would include conditions such a suspected heart attack, stroke or major trauma. Treatment of these conditions may be affected by a delay in transfer. If there is any doubt, go to the Emergency Room in the first instance or phone our reception to speak to the doctor on duty for advice.